Archives For leadership

5.15.13If you’re looking for a solid left hook to the solar plexus, read Missional Renaissance by Reggie McNeal. His thoughts are piercing, unsettling, and full of truth. If you’ve ever thought that ‘church as usual’ wasn’t working but you couldn’t put it into words, McNeal will give you the words.

I’ve heard about the ‘missional’ movement for years but have resisted it, mostly because I could never quite figure out what ‘missional’ was. People would ask, “Is your church missional?”, but they forgot to tell me what the code word ‘missional’ meant. It’s as if I needed to join the club first before I could find out what I was joining. No thanks.

Reggie McNeal does a tremendous job putting flesh and bones on the whole idea of ‘missional.’ He defines it as “a way of living, not an affiliation or activity.” It’s not another program to add to your retinue. In fact, it’s a reaction against the over-programming of the church. To become ‘missional’ you need to embrace three shifts in your thinking and in your behavior:

  1. From internal to external in terms of ministry focus.
  2. From program development to people development in terms of core activity.
  3. From church-based to kingdom-based in terms of leadership agenda.

The rest of the book fleshes out this outline, giving great examples and ideas in each area. Perhaps the greatest asset of the book are the three chapters he gives under each section titled, “Changing the Ministry Scorecard.” In these chapters he gets extremely practical. More than just throwing some great ideas at you and forcing you to handle the implementation alone, he gives the reader a clear picture of what a missional scorecard looks like.

McNeal challenges the very concept of church itself, stating “Missional followers of Jesus don’t belong to a church. They are the church. Wherever they are, the church is present” (19). He does a good job looking back through history to see where our view of church became skewed from people to a building. Throughout the book, he challenges the idea of church merely being a religious vendor of services and goods. Rather, he aims to recapture the first century ethos of what the church is. What is the biblical ethos of the church? Not to be a religious destination for the already saved, but to be a catalyst of change to better the world. As McNeal puts it, “The role of the church is simply this: to bless the world. In doing this, the people of God reveal God’s heart for the world” (46).

Embracing this mindset will force church members outside of the four walls of the building they refer to as church, which is exactly what McNeal intends. Many see this as an either/or against the attractional model of church. McNeal disputes that, stating “not all expressions of attractional church are bad. It’s a mistake to think so–and an instance of either-or thinking. Even Jesus in his Incarnation was an attraction himself. The real issues is about DNA” (50).

For McNeal, the antithesis of a missional church is a program-driven church. When he spoke on this, my heart leapt, because I’ve worked at program-driven churches before. A program-driven church exists to keep the calendar full, to gather Christians together in a safe environment and allow them to exercise societal activities without the nuisance of unsaved pagans being around. As he aptly puts it, “The program-driven church has created an artificial environment divorced from the rhythms and realities of normal life” (93). The result? “In this way, the church effectively becomes a desalinization plant, sucking salt out of the community” (54). Ouch. Painful, but true.

How does the missional church differ from this mindset? “The missional church assumes that service to others is the first step, not some later expression of spirituality” (105). With that, he makes a hard push for churches to get outside and begin serving their community. All in all, a challenging read, but well worth it.

LESSONS LEARNED

1. What makes the book so uncomfortable to read is that he so bluntly and so accurately describes a majority of churches in my denomination. As a Southern Baptist, he knows the typical SBC church. His portrayal of it is dead on. Many know it (or at least feel it), but he takes it a step further and actually says it.

2. Something has to change in the current church culture. If we can’t agree on that, we can’t agree on anything. We are losing ground in our culture. We’re losing the next generation. What we’re doing isn’t working. Missional Renaissance is a good place to start.

3. Deep & Wide and Missional Renaissance don’t have to oppose each other. A previously reviewed book, Deep & Wide, speaks to issues of the church. While some may call Andy Stanley’s Northpoint Church a purely attractional model, it would be a mistake to do so. Here’s how I reconcile the two works: Missional Renaissance talks about a mindset shift for the church in general. Deep & Wide gives a great example of what a ‘missional’ weekend worship experience looks like. It’s not enough just to serve in the community. When the lost come to church programs, they need to see a missional experience within the four walls of the church building as well. The two books complement each other.

4. When Helping Hurts is a great caveat to McNeal’s push to get the church serving in the community. McNeal makes a strong push for the church to move from program-minded to service-minded. When Helping Hurts (another great book) helps churches serve others in a way that benefits them, not harm them.

5. While not using much of McNeal’s terminology, Mt Vernon Church has been implementing many of his ideas for the past decade. We’ve made the transition from a program-heavy church. We’ve simplified our events, moving from an internal to external mindset. While we’re not there, we see God’s hand of blessing on the steps we’ve already taken.

Full color - gray textLast Friday’s Chick-fil-A Leadercast was an incredible experience! Listening to leaders such as Jack Welch, Condoleezza Rice and Mike Krzyzewksi filled up my leadership cup to overflowing. Another great blogger Brian Dodd has shared even more quotes from each of the speakers. Here are seven great quotes from the Leadercast Friday:

1. “Growth creates complexity, which requires simplicity.” Andy Stanley shared a great reminder that in the midst of the complexity that comes with success, we need to continuously seek the simplicity that made us successful. More quotes from his talk here.

2. “You don’t need more time, you need more space.” David Allen had great insight into the truth that as much as we wish for more time in the week, that’s not our greatest need. Proper perspective and engagement with our time is what’s most important. More quotes from his talk here.

3. “If everything is important, nothing is important.” Henry Cloud shared the absolute importance of focus, prioritizing, and pruning to achieve mastery in your field. More quotes from his talk here.

4. “Leaders create an environment conducive to success.” Mike Krzyzewski shared his story of coaching the gold medal winning Olympic basketball team, and how many overlooked intangibles contribute to success. More quotes from his talk here.

5. “Simply leading in a complex world is recognizing the one thing you can do to improve the situation.” Faced with sometimes impossible diplomatic crises, Condoleezza Rice shared her outlook that enabled her to be an incredible Secretary of State. More quotes from her talk here.

6. “70% of my time was teaching moment.  The team that fields the best players wins.” Jack Welch shared just how important coaching and developing his staff was to the success of his organization. More quotes from his talk here.

7. “Panic is contagious.  Stupid is 100% contagious.” LCDR Rorke Denver shared how he kept his calm through some of the world’s toughest environments: Navy SEALS training. More quotes from his talk here.

Go ahead and mark your calendars for May 9, 2014 for the next Chick-fil-a Leadercast!

5.8.13There’s an incredible quote I want to share from Truett Cathy, founder of Chick-fil-a. But first let me give you the back story. As Andy Stanley tells it, in the 1990s there was a company called Boston Chicken, which ended up becoming Boston Market. This was Chick-fil-a’s first direct competitor, another major brand of a chicken-sandwiches-only restaurant.

Boston Market had huge expansion plans, with the goal of having $1 billion in sales by the year 2000. They were fast-expanding and aggressive. Naturally, the executives at Chick-fil-a were nervous about the new threat, a direct competitor in their market space. Conversations began around this threat, and Chick-fil-a’s initial response was centered on how to grow bigger, how to grow faster to compete with Boston Market.

The whole thing culminated in a board room at Chick-fil-a headquarters, with all the VPs and Marketing people trying to figure out how to get bigger, faster. At the head of the table was Truett Cathy, quiet and seemingly disengaged from the whole conversation. Then out of the blue, Truett Cathy began banging his fists on the table until he had everyone’s attention. What he said next is the point of this whole post.

Cathy said, “Gentlemen, I am sick and tired of hearing you talk about us getting bigger. What we need to be talking about is how to get better. If we get better, our customers will demand that we get bigger.” That statement changed the whole course of the conversation at Chick-fil-a headquarters. The result? In the year 2000 (when Boston Market wanted to reach $1 billion in sales), Boston Market filed for bankruptcy, and Chick-fil-a reached $1 billion in sales for the first time.

Why? Because Boston Market focused on getting bigger, while Chick-fil-a focused on getting better. Better before bigger.

Where in your life, in your business, are you tempted to focus on bigger before better? If you focus on making it better, it will naturally become bigger.

If you enjoyed this nugget of truth, then you experienced a taste of what the Chick-fil-a Leadercast will be like this Friday. Andy Stanley will be one of the headline speakers. If you can attend, you’ll be glad you did! Find a location here.

Full color - gray textFor anyone interested in leadership or leadership development, the Chick-fil-a Leadercast is an incredible opportunity for you to expand your leadership universe and be challenged by some of the greatest leaders in our nation.

With speakers such as Jack Welch, Andy Stanley, Condoleeza Rice, John Maxwell, Henry Cloud and David Allen, you’ll be glad you attended this event. For those in the Columbus, MS area, you can order your tickets here. For those reading this throughout the US, you can search for a simulcast location here.

Here are seven reasons why you should attend the Chick-fil-a Leadercast:

1. It will challenge you. By listening to some of the best leaders in their fields, you will be challenged to improve your leadership capacity. If you need a jumpstart in your leadership, this is it.

2. It will give you perspective. Taking a day off to focus on leadership will grant you the white space you so desperately need. Too often we keep our nose to the grindstone, never looking up to see if we’re even heading in the right direction. This conference will give you perspective.

3. Personal leadership development is priceless. Some may look at the price tag for this conference ($59 for the Golden Triangle location) and struggle to see the worth in the expense. Looking back at my personal development, the time and income I’ve invested in personal development (such as conferences, books, and tapes) have more than paid for themselves. You can’t put a price on leadership. The price of this conference will more than pay for itself.

4. You’ll be exposed to some of the nation’s best leaders. As Proverbs says, “He who walks with the wise grows wise.” Spend a day walking with some of the best leaders, and watch some of that leadership rub off on you.

5. You’ll be inspired to do more. Listening to the incredible stories of these leaders, there will be something inside of you that stirs with a motivation to achieve more. Take advantage of this motivation and achieve more in life.

6. There will be incredible personal and spiritual application. Although this conference is billed as a leadership conference, the principles you learn will apply to so much more than your place of business. You’ll walk away with truths that can help you in your personal and spiritual life as well.

7. You’ll experience excellence. The Chick-fil-a Leadercast is an incredible experience. You’ll laugh, you may cry. And you’ll experience an event done at the highest standards. That’s worth the price tag all by itself.

Attend the Chick-fil-a Leadercast. You’ll be glad you did.

3.6.13

Jack Welch – former CEO of General Electric

Mike Krzyzewski – head basketball coach of Duke University, winningest men’s basketball coach in NCAA history

John C. Maxwell – best-selling author and leadership expert

Condoleeza Rice – former Secretary of State

Andy Stanley – pastor of North Point Community Church

Sanya Richards-Ross – 2012 London Summer Olympic Games gold medalist

These speakers, plus many more, will be at the Chick-fil-A Leadercast on May 10, 2013. If you’re a leader of any age, this Leadercast is designed to inspire and equip you to reach your God-given potential as a leader. Mt Vernon Church is proud to host this event as a simulcast on our campus. So, instead of traveling to Atlanta, simply buy a ticket from us and attend the Leadercast live from Columbus, MS. Click here to purchase tickets for this event.

Watch this short video to get an idea of what the Chick-fil-A Leadercast will be like. Hope to see you there!

2.25.13This past week I had the privilege of traveling to Anderson, South Carolina for the Unleash Your Leadership Conference with Perry Noble and NewSpring Church. I had gotten connected to Perry through the Catalyst Conference, and was excited to spend a few days at his church, learning best practices that could benefit Mt Vernon Church in Columbus. Here are seven great truths I learned (or was reminded of):

1. Health of the leader = health of the church. Perry spent the first day working on the health of the leader. Danger signs that you’re working too hard, ways to know if you’re unbalanced between work and family, and practical ways to minister for the long haul. Great stuff for a driven guy who sometimes struggles with balance.

2. Acts 1 has to come before Acts 2. I loved this insight. Everyone wants Acts 2 to happen: the Spirit falling down, thousands of people getting saved. What we don’t look at is Acts 1, where the church filled a critical leadership need in preparation for Acts 2. Perry correctly taught that many churches don’t grow because they don’t have the leadership capabilities or ministry infrastructure to handle growth. All churches want to grow, but unless leadership structures are healthy and expanding, a church couldn’t handle the growth God wants to give it.

3. Preaching style matters. Perry’s ministry is successful for a number of reasons, but one of the primary ones is his preaching style. Controversial to some, Perry’s in-your-face, PG-13 preaching style cuts through the fog and speaks to issues close to the heart. Perry will never win awards for style points, but his passion and transparency strike a chord with 25,000 people a week. Most of his critics don’t even have 1% of that audience.

4. Established denominations are losing their voice. I can’t tell you the last time I’ve been to a conference by my denomination where I was fed and inspired like this. Although a born and raised Baptist, I’m now going to conferences outside of my denomination for inspiration and growth. That does not bode well for established denominations.

5. You can have a big ministry in a small town. Anderson and the surrounding area is no larger than Columbus, MS, where I minister. Perry reaches 10,000 on his main campus and over 25,000 throughout the state of South Carolina. You don’t have to be in a metro area to have a large ministry. You just need a vision bigger than your town.

6. Young people can change the world. I was thoroughly impressed with the employees of NewSpring Church, 95% of whom were younger than me. NewSpring is giving young people a chance to make a difference, and the next generation is taking them up on that offer.

7. The church in America can still grow at an exponential rate. The church can still grow. In thirteen years NewSpring has grown from a living room to over 25,000 on a weekly basis. Not the church as we know it, but a church able to hold onto the core truths of the gospel and be willing to adapt to the 21st century. While traditional churches will continue to die out, churches like NewSpring will continue to change the world. My prayer is that Mt Vernon is one of those churches.

2.12.13“Never has there been a moment in history when so much was all compressed into a little time,” one US senator aptly observed about the momentous year of 1862. Rise to Greatness looks at Abraham Lincoln’s rise to greatness in the presidency and the tumultuous year that forged his mythic legend. While it’s easy after 150 years to look back and take the outcome of the Civil War for granted, Lincoln didn’t have that luxury when he first took office. In 1862, “the Civil War became a cataclysm, the federal government became a colossus, and the Confederacy came nearest to winning its independence, yet suffered the key losses that led to its doom” (6).

Here’s what modern readers forget about the opening of the Civil War: nothing was assured. The South had a thriving cotton industry that looked to bring in European powers in on the side of the Confederacy. Early victories on the South sent shockwaves through the North, and the North’s lack of military leadership nearly doomed the War in its infancy. At the helm of all this was Abraham Lincoln, a country bumpkin from Illinois, a compromise candidate who shouldn’t have even won office. He garnered no respect among Washington or the Eastern elite. The military leadership mocked him. There seemed at times to be no hope for the North.

And yet, in the midst of the most dire circumstances, a president of mythic proportions rose. Lincoln’s resolve, his political skill, and most importantly, his tenacity to adapt and persevere held the Union together during its most critical phases and established the modern American nation that we know today.

In short, Abraham Lincoln deserves all of the praise he receives today. What modern readers forget, however, is that Abraham wasn’t born a legend. He became one. This book is the story of how he became the legend we know today. For fans of any type of history, this book is an absolute must read.

LESSONS LEARNED

1. Ultimate victory for the North was far from assured in 1862. Europe came tantalizingly close to intruding in the war. Border states such as Kentucky and Maryland were in danger of seceding to the South over slavery (which they still employed). There was open talk in the military of a coup to replace Lincoln with a military dictator. If you saw the outlook for the North in 1862, it would be very grim. Sometimes your greatest victories will seem like pending defeats. Don’t give up; persevere.

2. Lincoln as a leader was ahead of his country and had to patiently help them understand the difference between ‘soft war’ and ‘hard war.’ One of the problems the North lacked in 1862 was a lack of spine. They thought the South would simply roll over and accept defeat. Only after battles such as Fredericksburg and Antietam did they understand that the Civil War would be fought to the bitter end. As a leader, Lincoln could see the unpleasant future on the horizon and did his best to brace the country for it. As a leader, you must see the future and prepare your people to survive and thrive in it.

3. 1862 forged the man of legend that we know today. Reading this book gives hope to anyone aspiring to become a man of Lincoln’s stature. His natural skill was forged through difficult circumstances to produce the man we revere today. If he could make it, there’s hope for you.

4. Lincoln was forced to make the best out of a bad situation. When you begin to understand the scope of the problems that Lincoln faced, your respect for him only increases. One of his paramount problems in 1862 was his chief general (inherited from previous times): George McClellan. McClellan was soft, slow, narcissistic, and at times inept. Yet he had the hearts of his soldiers and could not be fired. Lincoln walked a delicate balancing act with his chief general.

5. Lincoln’s view on slavery evolved over time, as did his leadership. Lincoln did not immediately believe that emancipation of the slaves was the best option. He actually favored a gradual emancipation over a number of years. He also toyed with the idea of a forced expulsion of the slaves to a colony in Central America. Yet over time, his ability to process and grow allowed him to make the fateful decision of his generation: the Emancipation Proclamation.

6. Leadership sucked the life out of Lincoln. He paid the ultimate price in his leadership. Let this be a warning to those who flippantly aspire to leadership. Lincoln’s closest friends noticed how Lincoln’s health suffered dramatically because of the presidency. As we all know, as assassin’s bullet cruelly took his life. There is a price to leadership. True leaders are willing to accept it.

7. Leadership is not meant for all. One of the greatest heartaches that Lincoln had to endure was his wife: Mary Lincoln. Mary was by all means not fit for the rigors and pressures of the presidency. Her scandalous use of White House finances, dabbling in seances to connect with her deceased son and rumored affairs brought untold grief to the President. Some people can withstand the pressures of leadership. Some cannot.

8. Your future has not yet been written. Although God knows all things, you do not. No one at the beginning of 1862 would have believed that Abraham Lincoln would become one of our most revered presidents, the man of myth that he is today. Everyone wrote him off. If God could raise him up for a unique purpose, he can do the same for you. Never underestimate what God could do through your life.


1.10.13I recently had the privilege of speaking to our teenagers at Mt Vernon Church. In that talk I shared “7 Things I Wish I Could Tell Every High Schooler.” Here are the seven things:

1. Once you graduate from high school, you’ll be amazed at how little you care about those high school friends you spent so much time trying to impress. I guarantee you, you’ll look back at all those hours wasted trying to impress the ‘cool kids’ as wasted time. Don’t give into peer pressure to impress people you won’t really care about five years from now.

2. Drinking doesn’t mean you’re cool; it just means you have a problem making dumb decisions. The alcohol industry spends $2 billion a year in advertising getting people to drink. Why? Because they want you to become addicted (which means more money for them). If you’ve got a mom or a dad who drinks too much, I know that you don’t think it’s very cool that they’re wasted all the time. But I guarantee you, they probably thought they were the ‘cool kids’ in high school because they broke the rules. Don’t go down that path. It’s not worth it. 

3. 98% of your high school relationships won’t last past college. The average marrying age (in MS) is 26 for guys, 25 for girls. Chances are that your high school relationship won’t be the person that you marry. So don’t act like you’re married! Don’t ditch your friends, don’t change who you are. Most importantly, don’t give up pieces of yourself that you intend to save for your real spouse one day.

4. Every sexual mistake you make now destroys intimacy with your future spouse. I know you’re curious, I know you’re tempted, and I know that all those Hollywood actors make pre-marital sex seem cool, but don’t do it. I’ve counseled with hundreds of teens who’ve made sexual mistakes. ALL of them regret it. How many people do you want your future spouse to sleep with before they get to you? Then behave in the same way.

5. You’ll start acting like an adult when you want to. Adulthood is a choice. Adulthood is not automatic. You don’t become an adult when you turn 18, 21 or even 30. You become an adult when you start acting like it. The myth of adolescence has lured generations of Americans to waste decades of their lives. I know some 14-year-olds that are more mature than 35-year-olds. Adulthood is a choice.

6. The most important ingredient to getting ahead in life is hard work. It’s really that simple. Most people don’t have the determination and discipline to see things through. So that I don’t get lumped in with a former presidential candidate, I won’t say that 47% of Americans are lazy, but the principle behind those remarks isn’t that far off. If you want to get ahead in life, work hard. Most people aren’t willing to put the time and energy into it, leaving more for you.

7. God wants to use you RIGHT NOW to change your world. Many of the world’s revivals have been started by teenagers. Who says the next one can’t be started by you? I love what 1 Timothy 4:12 says, “Don’t let anyone look down on you because you are young, but set an example for the believers in speech, in life, in love, in faith and in purity.” Live that out, and watch what God does through you.

Five for Friday

December 7, 2012 — Leave a comment

five red buttonHey everyone, thanks for another great week of blogging! I hope these articles will help you keep you thinking through the weekend. Enjoy!

Lotteries are Bad for the Poor. Please Don’t Celebrate or Participate - Follow up from my message last Sunday. Do you secretly wish that you’d win the lottery? This myth-fueled hope is disastrous for the poor. Insightful article by Ed Stetzer.

Courageous Petraeus – Why Petraeus was courageous for stepping down from the CIA. A great perspective on the scandal-plagued general.

Leaders are Defined by the Insignificant – Needed word by Brad Lomenick for those of us who only dream about the “winning touchdown” moments of leadership.

Who is the Problem? – If you have a problem with everyone, the problem could be you. True words by Ron Edmondson.

Why the Reformation Happened When It Did – History nerd alert! Ever wondered why the Reformation happened when it did? Look no further. Great conversation starter for your next dinner party. You’re welcome.

12.4.12If you lead part or all of any organization, then you need to read The Advantage by Patrick Lencioni. Drawn from his decades of work in business management consulting, his insights into organizational health are a must read, whether you’re a business owner, school principal, or pastor.

I first encountered Lencioni through the Catalyst Conference. Every time I heard him speak I walked away impressed with his insight into organizational health. This year, I bought his book, his “how-to” manual on organizational health. It’s been one of the top three books I’ve read all year (for a guy who reads dozens and dozens of books a year, that’s at least saying something).

The Advantage is simply this: “The single greatest advantage any company can achieve is organizational health. Yet it is ignored by most leaders even though it is simple, free, and available to anyone who wants it” (1). The reason organizational health is ignored is because it’s intangible, theoretical, touchy-feely and difficult to quantify. It’s easier to stay in the concrete world of numbers and profits. And yet, tangible metrics are only part of success. Lencioni correctly states that for a business to succeed, it needs to be smart and healthy.

Being ‘smart’ is what we know: offering the best products, having the best marketing, staying ahead of technology. Being ‘healthy’ is something altogether different: minimal politics and confusion, high degrees of morale and productivity, and very low turnover from good employees (5). And yet, both are absolutely critical.

You’ve walked into business environments that were smart but unhealthy. Your experience was probably horrible. Literally the night before I wrote this review, my family and I went to a restaurant that had spent tens of thousands of dollars renovating their restaurant. The exterior and interior looked fresh, new, and modern. There was even a state of the art play area for my children. Yet at the end of the experience, my wife and I vowed never to return there. Why? Not because it wasn’t smart (everything was slick and up-to-date), but because it was unhealthy. The employees were slow, rude, and uncaring to the customers. It was painfully obvious that they didn’t like working there, so there was no incentive to give their customers a positive experience. The food was mediocre, prepared in a haphazard way. They were out of several small items that you’d usually expect to go with a meal. The supplies were in the back, but no one had come to refill those items for customers to come and get. It was a horrifyingly frustrating experience. A smart organization that’s unhealthy will ultimately fail.

And it’s not that non-profits have the corner on organizational health. Just because they might have a loftier goal than simply making a profit won’t ensure that their organizations are healthy. I worked in three different churches in my first ten years of ministry. Some were healthy, some were disastrously unhealthy. The mission was the same, but organizational health had a huge impact on whether they were ultimately successful in their mission.

With the necessity of organizational health established, Lencioni walks the reader through his four stages of organizational health. As a warning, when you read these four steps, they will seem simplistic, perhaps not tangible or complicated enough to affect your organizational effectiveness. Don’t be fooled. These steps are an incredibly practical tool to help your organization become healthy:

  1. Build a cohesive leadership team.
  2. Create clarity.
  3. Overcommunicate clarity.
  4. Reinforce clarity.

Now as for the specifics for each of the four steps, I’ll let you discover them on your own. This is a book worth purchasing and taking your organization through. His chapter on meetings, for instance, has completely changed how I think of meetings and how I will lead meetings in the future. Whether leading a for-profit or non-profit, an organization will be successful only if it is healthy. The Advantage is worth the read. Trust me.

LESSONS LEARNED

1. Organizational health matters. I know this first-hand. As I stated previously, I’ve worked in three churches during my first ten years of ministry. Some may look at that as me simply “climbing the ministry ladder.” For me, it was more about finding an organization to work in that was healthy. If an organization is healthy, its employees won’t want to leave. The reason I believe there is such a high turnover rate among ministers is because so many churches are unhealthy as organizations. Pastors learn all the theology they need in seminary, but many times none of the leadership skills needed to create a healthy organization.

2. Organizational health trumps ‘smarts.’ In the companies Lencioni worked with throughout the years, he came across a number of healthy organizations that made ‘smart’ business decisions that helped the organization separate itself from its peers. He noted that the media would always attribute these decisions to the intellectual prowess of the leaders. Yet Lencioni found something different. Many of these leaders had only average or above average educations, and yet their organizations made smarter decisions than their competitors with Ivy League educations. Why? Because their environment was healthy enough to produce smart decisions (10).

3. Health must start at the top. Lencioni consistently states that organizational health must start with the point leader of the organization. If the leader is unwilling to roll his or her sleeves up and embrace the process of organizational health, then it will never happen. If I believe the work of organizational health is beneath me, then my organization will never be healthy.

4. Churches are not immune to the requirements of organizational health. In his section on building a cohesive leadership team, Lencioni speaks against artificial harmony, which can destroy trust among the leadership. He states, “Nowhere does this tendency towards artificial harmony show itself more than in mission-driven nonprofit organizations, most notably churches. People who work in those organizations tend to have a misguided idea that they cannot be frustrated or disagreeable with one another” (44). Churches have to work at organizational health like everyone else.